1. Acceptance of Terms
By accessing or using the Bel Cleaning website (belcleaning.com), submitting a service inquiry, or entering into a service agreement with Bel Cleaning, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms") and all applicable laws and regulations.
These Terms apply to all visitors, clients, prospective clients, and any other parties who access or use our website or services. If you are acting on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms.
2. Services Provided
Bel Cleaning provides professional commercial and industrial cleaning services, including but not limited to:
- Office & Facility Cleaning: Nightly janitorial service, day porter programs, and disinfection services
- Warehouse Cleaning: Industrial floor scrubbing, OSHA housekeeping compliance, high-bay dust removal
- Healthcare Cleaning: Terminal cleaning, EPA-registered disinfection, bloodborne pathogen-compliant cleaning
- Data Center Cleaning: ESD-safe cleaning, HEPA vacuuming, raised floor cleaning
- Commercial Floor Care: Strip and wax, carpet extraction, concrete polishing, auto-scrubbing
- Post-Construction Cleaning: Rough, final, and turnover cleaning phases
Services are available in St. Louis, MO; Dallas, TX; Tulsa, OK; Roscoe, IL; and Albuquerque, NM. Service availability may vary by location. Contact us to confirm coverage in your area.
Bel Cleaning reserves the right to refuse, modify, or discontinue any service at any time.
3. Service Agreements & Proposals
All services are governed by a written Service Agreement or executed proposal between Bel Cleaning and the client. These Terms of Service supplement, and do not replace, the specific terms of any executed service agreement.
In the event of a conflict between these Terms and an executed Service Agreement, the Service Agreement shall control with respect to the services described therein.
Website content — including service descriptions, pricing ranges, and process descriptions — constitutes general information only and does not constitute a binding offer. No contract is formed until a written agreement is executed by both parties.
4. Client Obligations
Clients engaging Bel Cleaning services agree to:
- Provide safe, accessible working conditions for Bel Cleaning personnel during service hours
- Disclose known hazards, contamination, or special conditions in the facility prior to service commencement
- Ensure that Bel Cleaning personnel have necessary access — including keys, access codes, and parking — for scheduled service visits
- Notify Bel Cleaning of any changes to facility conditions, access requirements, or scheduling at least 48 hours in advance where possible
- Secure or remove any items of exceptional value, irreplaceable documents, or sensitive materials prior to cleaning service
- Comply with all applicable laws regarding workplace safety and access
5. Payment Terms
Payment terms are established in each Service Agreement. General terms include:
- Invoicing: Invoices are issued per the schedule established in the Service Agreement (weekly, bi-weekly, or monthly)
- Due Date: Payment is due within thirty (30) days of invoice date unless otherwise specified in the Service Agreement
- Late Payments: Accounts outstanding beyond thirty (30) days may be subject to a late fee of 1.5% per month (18% annually) on the outstanding balance
- Returned Payments: Returned checks or failed electronic payments may incur a processing fee of $35
- Collection Costs: Clients agree to pay all reasonable costs of collection, including attorney's fees, for accounts placed in collection
Bel Cleaning reserves the right to suspend service for any account that is more than thirty (30) days past due.
6. Cancellation & Termination Policy
Scheduled Service Cancellation
Clients may cancel an individual scheduled service visit with at least 48 hours' advance notice without penalty. Cancellations with less than 48 hours' notice may incur a cancellation fee equal to 50% of the scheduled service cost, as specified in the Service Agreement.
Contract Termination
Either party may terminate an ongoing Service Agreement with thirty (30) days' written notice unless a different notice period is specified in the executed agreement. Termination does not relieve either party of obligations incurred prior to the termination date.
Bel Cleaning reserves the right to terminate service immediately if:
- Payment is more than thirty (30) days past due
- Facility conditions pose a safety risk to Bel Cleaning personnel
- Client materially breaches the Service Agreement
7. Limitation of Liability
Bel Cleaning's liability for any claim arising from services rendered shall not exceed the total fees paid by the client for the specific service giving rise to the claim during the thirty (30) days preceding the incident.
Bel Cleaning shall not be liable for:
- Pre-existing damage, staining, or deterioration of facility surfaces or equipment
- Damage to items of exceptional value not disclosed prior to service
- Indirect, incidental, consequential, or punitive damages of any kind
- Loss of business revenue, data, or opportunity
- Events beyond Bel Cleaning's reasonable control (force majeure)
Claims for property damage must be reported to Bel Cleaning in writing within 72 hours of the service visit during which the alleged damage occurred. Claims reported after this period may not be eligible for reimbursement.
8. Indemnification
Clients agree to indemnify, defend, and hold harmless Bel Cleaning and its owners, officers, employees, and agents from and against any claims, damages, losses, and expenses (including reasonable attorney's fees) arising from:
- Client's breach of these Terms or any Service Agreement
- Undisclosed hazardous conditions in the client's facility
- Client's negligence or intentional misconduct
- Any third-party claims arising from client's use of Bel Cleaning's services
9. Intellectual Property
All content on this website — including text, images, logos, service descriptions, blog articles, and branding — is the proprietary property of Bel Cleaning or its licensors. Unauthorized use, reproduction, or distribution is prohibited.
Clients grant Bel Cleaning a limited license to use facility names, logos, and general descriptions (e.g., "a 50,000 sq ft distribution center") in marketing materials, case studies, and references, unless the client specifically requests otherwise in writing.
10. Dispute Resolution
In the event of a dispute arising from these Terms or any Service Agreement, the parties agree to first attempt resolution through good-faith negotiation. If negotiation is unsuccessful within thirty (30) days, disputes shall be submitted to binding arbitration administered under the rules of the American Arbitration Association (AAA), with proceedings conducted in the state where services were rendered.
Each party shall bear its own arbitration costs unless the arbitrator determines otherwise. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
Class Action Waiver: Both parties waive the right to participate in class action lawsuits or class-wide arbitration related to these Terms or any Service Agreement.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Missouri, without regard to its conflict of law provisions. For services rendered in other states (Texas, Oklahoma, Illinois, New Mexico), applicable state law shall apply to disputes arising specifically from those services.
12. Modifications to These Terms
Bel Cleaning reserves the right to update these Terms of Service at any time. Changes are effective immediately upon posting to this page. The "Last Updated" date reflects the most recent revision. Continued use of our website or services following any modification constitutes acceptance of the updated Terms.
Material changes to Terms governing existing Service Agreements will be communicated to active clients with thirty (30) days' advance notice.
13. Contact Information
Questions about these Terms of Service may be directed to:
- Company: Bel Cleaning Services
- Website: belcleaning.com
- Phone: (314) 876-2567
- Contact Form: belcleaning.com/get-quote.html